Our Mission: To bridge the gap between play and telehealth

 Last updated May 17, 2023

AGREEMENT TO TERMS

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS CAREFULLY. THEY GOVERN YOUR ACCESS AND USE OF THE ENGAGE PLAY THERAPY WEBSITE.

These Terms and Conditions (“Terms”) constitute a legally binding agreement made between you as an individual and/or you as a parent or guardian, (“you”) and EngagePlayTherapy.com (“we,” “us” or “our”), concerning your access to and use of our website, telehealth therapy services as well as any other media form, media channel, mobile website or mobile application related, linked, or otherwise connected thereto (collectively, the “Site” or “Services”). You agree that by accessing the Site, you have read, understood, and agree to be bound by all of these Terms. If you do not agree with these Terms, you may not use the Services and must immediately discontinue access and use.

Any additional Terms and/or updates posted on the Site from time to time are hereby expressly incorporated by reference. We reserve the right, in our sole discretion, to make changes or modifications to these Terms at any time and for any reason. Your agree that your sole notice of site changes is the “Last Updated” date of these Terms. You will be subject to, and will be deemed to have been made aware of and to have accepted, the changes in any revised Terms by your continued use of the Site after the date such revised Terms are posted.

SPECIAL RULES FOR MINORS:
 

Users who are not legally allowed to, or who are under 18 years old (“Minor Users”) require a parent or legal guardian (a “Guardian”) to expressly consent (“Consent”) and allow them to use the Site”. By permitting a Minor User to use the Services,  the Guardian of the Minor User becomes subject to these Terms. The Guardian of the Minor User agrees that it will explain the Terms to the Minor User so that the Minor User can abide by these Terms. If the Minor User and/or a Minor User’s Guardian doesn’t agree to these Terms, User and/or Minor User may not use the Services and agrees to discontinue access and use immediately. 

INTELLECTUAL PROPERTY RIGHTS

Unless otherwise indicated, the Site is our proprietary property and all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics on the Site (collectively, the “Content”) and the trademarks, service marks, and logos contained therein (the “Marks”) are owned or controlled by us or licensed to us, and are protected by copyright and trademark laws and unfair competition laws of the United States.

NO part of the Site and no Content or Marks may be scraped, copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.

USER REPRESENTATIONS

By using the Site, you represent and warrant that:

1. All registration information you submit will be true, accurate, current, and complete.
2. You will maintain the accuracy of such information and promptly update as necessary.
3. You agree to comply on behalf of yourself with these Terms.
4. If you are a Minor, parental or guardian permission and informed consent has been obtained.
5. Parent or Guardian agrees to comply on behalf of any minor with these Terms.
6. Parent of Guardian has explained to the minor the Terms of use.
7. You will not access the Site through automated or non-human means, whether through a bot, script, or otherwise.
8. You will not use the Site for any illegal or unauthorized purpose.
9. Your use of the Site will not violate any applicable law or regulation.
10. If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your refuse any and all current or future use of the Site.

USER REGISTRATION

You may be required to register with the Site. You agree to keep your password confidential and will be responsible for all use of your account and password.

PROHIBITED ACTIVITIES

As a user of the Site, you agree not to:

1. systematically retrieve data or other content from the Site to create or compile, directly or indirectly, a collection, compilation, database, or directory.
2. make any unauthorized use of the Site.
3. circumvent, disable, or otherwise interfere with security-related features of the Site, including features that prevent or restrict the use or copying of any Content or enforce limitations on the use of the Site and/or its Content.
4. engage in unauthorized framing of or linking to the Site.
5. trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information such as user passwords.
6. make improper use of our support services or submit false reports of abuse or misconduct.
7. engage in any automated use of the system, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools.
8. interfere with, disrupt, or create an undue burden on the Site or the networks or services connected to the Site.
9. attempt to impersonate another user or person or use the username of another user.
10. use any information obtained from the Site in order to harass, abuse, or harm another person.
11. use the Site as part of any effort to compete with us or otherwise use the Site and/or the Content for any revenue-generating endeavor or commercial enterprise.
12. decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of the Site.
13. attempt to bypass any measures of the Site designed to prevent or restrict access to the Site, or any portion of the Site.
14. harass, annoy, intimidate, or threaten any of our employees or agents engaged in providing any portion of the Site to you.
15. delete the copyright or other proprietary rights notice from any Content.
16. copy or adapt the Site’s software, including but not limited to Flash, PHP, HTML, JavaScript, or other code.
17. upload or transmit (or attempt to upload or to transmit) viruses, Trojan horses, or other material, including excessive use of capital letters and spamming (continuous posting of repetitive text), that interferes with any party’s uninterrupted use and enjoyment of the Site or maintenance of the Site.
18. upload or transmit (or attempt to upload or to transmit) any material that acts as a passive or active information collection or transmission mechanism.
19. except as may be the result of standard search engine or Internet browser usage, use, launch, develop, or distribute any automated system, including without limitation, any spider, robot, cheat utility, scraper, or offline reader that accesses the Site, or using or launching any unauthorized script or other software.
20. disparage, tarnish, or otherwise harm, in our opinion, us and/or the Site.
21. use the Site in a manner inconsistent with any applicable laws or regulations.

USER GENERATED CONTRIBUTIONS

Within the therapeutic sessions, this Site may invite you to chat, and may provide you with the opportunity to create, submit, post, display, transmit, perform, publish, distribute, or broadcast content and materials to us including but not limited to text, writings, video, audio, photographs, graphics, comments, suggestions, personal information or other material (collectively, “Contributions”).

Contributions may be viewable by the Clinician or other person who is authorized to participate in the clinical session (“Session”). These Contributions you transmit may be treated as confidential. You agree that your Contributions:

1. Will not infringe the proprietary rights, including but not limited to the copyright, patent, trademark, trade secret, or moral rights of any third party.
2. You are the creator and owner of or have the necessary licenses, rights, consents, releases, and permissions to use and to authorize us to use your Contributions within the Sessions.
3. If required, you have the written consent, release, and/or permission of each and every identifiable individual person in your Contributions to use the name or likeness of each and every such identifiable individual person within the Sessions.
4. Your Contributions do not violate the privacy or publicity rights of any third party.
5. Your Contributions do not contain any material that exploits people under the age of 18 in a sexual or violent manner.
6. Your Contributions do not violate any federal or state law concerning child pornography, or otherwise intended to protect the health or well-being of minors.
7. Your Contributions do not otherwise violate, or link to material that violates, any provision of these Terms and Conditions, or any applicable law or regulation.

Any use of the Site in violation of the foregoing violates these Terms and Conditions and may result in, among other things, termination or suspension of your rights to use the Site.

CONTRIBUTION LICENSE

You retain full ownership of all of your Contributions and any intellectual property rights or other proprietary rights associated with your Contributions. You are solely responsible for your Contributions to the Site and you expressly agree to exonerate us from any and all responsibility and to refrain from any legal action against us regarding your Contributions.

MOBILE OR DESKTOP ALTERNATIVE APPLICATION LICENSE

Use License

If you access the Site via a mobile application or desktop alternative application (together “Mobile”), then we grant you a revocable, non-exclusive, non-transferable, limited right to install and use the Mobile on electronic devices owned or controlled by you, and to access and use the Mobile on such devices strictly in accordance with the terms and conditions of this Mobile license contained in these Terms.

You shall not:

1. Decompile, reverse engineer, disassemble, attempt to derive the source code of, or decrypt the Mobile.
2. Make any modification, adaptation, improvement, enhancement, translation, or derivative work from the Mobile.
3. Violate any applicable laws, rules, or regulations in connection with your access or use of the Mobile.
4. Remove, alter, or obscure any proprietary notice (including any notice of copyright or trademark) posted by us or the licensors of the Mobile.
5. Use the Mobile for any revenue generating endeavor, commercial enterprise, or other purpose for which it is not designed or intended.
6. Use the Mobile for creating a product, service, or software that is, directly or indirectly, competitive with or in any way a substitute for the Mobile.
7. Use the Mobile to send automated queries to any website or to send any unsolicited commercial e-mail.
8. Use any proprietary information or any of our interfaces or our other intellectual property in the design, development, manufacture, licensing, or distribution of any applications, accessories, or devices for use with the Mobile.

Apple and Android Devices

1. The following terms apply when you use a Mobile obtained from either the Apple Store or Google Play (each an “App Distributor”) to access the Site:
2. The license granted to you for our Mobile is limited to a non-transferable license to use the Mobile on a device that utilizes the Apple iOS or Android operating systems, as applicable, and in accordance with the usage rules set forth in the applicable App Distributor’s Terms.
3. We are responsible for providing any maintenance and support services with respect to the Mobile as specified in the Terms of this Mobile license (“Mobile Terms”) contained in these Terms or as otherwise required under applicable law, and you acknowledge that each App Distributor has no obligation whatsoever to furnish any maintenance and support services with respect to the Mobile.
4. You represent and warrant that (i) you are not located in a country that is subject to a U.S. government embargo, or that has been designated by the U.S. government as a “terrorist supporting” country and (ii) you are not listed on any U.S. government list of prohibited or restricted parties.
5. You must comply with applicable third-party terms of agreement when using the Mobile.
6. You acknowledge and agree that the App Distributors are third-party beneficiaries of the terms and conditions in this Mobile license contained in these Terms, and that each App Distributor will have the right (and will be deemed to have accepted the right) to enforce the Terms this Mobile application license contains in these Terms against you as a third-party beneficiary.
7. You can deactivate the connection between the Site and your Third-Party Account by contacting us using the contact information below or through your account settings (if applicable). We will attempt to delete any information stored on our servers that was obtained through such Third-Party Account, except the username and information we are required by law to maintain.

PLEASE NOTE THAT YOUR RELATIONSHIP WITH THE THIRD-PARTY SERVICE PROVIDERS ASSOCIATED WITH YOUR THIRD-PARTY ACCOUNTS IS GOVERNED SOLELY BY YOUR AGREEMENT(S) WITH SUCH THIRD-PARTY SERVICE PROVIDERS.

THIRD-PARTY WEBSITES AND CONTENT

1. The Site may contain (or you may be sent via the Site) links to other websites (“Third-Party Websites”) (“Third-Party Content”).
2. Such Third-Party Websites and Third-Party Content are not investigated, monitored, or checked for accuracy, appropriateness, or completeness by us, and we are not responsible for any Third-Party Websites accessed through the Site or any Third-Party Content posted on, available through, or installed from the Site
3. Inclusion of, linking to, or permitting the use or installation of any Third-Party Websites or any Third-Party Content does not imply approval or endorsement thereof by us. If you decide to leave the Site and access the Third-Party Websites or to use or install any Third-Party Content, you do so at your own risk, and you should be aware these Terms no longer govern.
4. You should review the applicable terms and policies, including privacy and data gathering practices, of any website to which you navigate from the Site or relating to any applications you use or install from the Site. 
5. Additionally, you shall hold us harmless from any losses sustained by you or harm caused to you relating to or resulting in any way from any Third-Party Content or any contact with Third-Party Websites.

SITE MANAGEMENT

We reserve the right, but not the obligation to:

1. monitor the Site for violations of these Terms.
2. take appropriate legal action against anyone who, in our sole discretion, violates the law or these Terms.
3. in our sole discretion and without limitation, refuse, restrict access to, limit the availability of, or disable (to the extent technologically feasible) any of your Contributions.
4. in our sole discretion and without limitation, notice, or liability, to remove from the Site or otherwise disable all content in any way burdensome to our systems.
5. otherwise manage the Site in a manner designed to protect our rights and property and to facilitate the proper functioning of the Site.

PRIVACY POLICY

Please review our Privacy Policy. By using the Site, you agree to be bound by our Privacy Policy, which is incorporated into these Terms. Further, we accept, request, or solicit information from minors in connection with the Session. Therefore, in accordance with the U.S. Children’s Online Privacy Protection Act, if we receive actual knowledge that anyone under the age of 13 has provided personal information to us, you warrant it is with the requisite and verifiable parental consent. If parental consent is not obtained, we will delete that information from the Site as quickly as is reasonably practical.

COPYRIGHT INFRINGEMENTS

If you believe that any material available on or through the Site infringes upon any copyright you own or control, please immediately notify us using the contact information provided below (a “Notification”). A copy of your Notification will be sent to the person who posted or stored the material addressed in the Notification. Please be advised that pursuant to federal law you may be held liable for damages if you make material misrepresentations in a Notification. 

TERM AND TERMINATION

These Terms and Conditions shall remain in full force and effect while you use the Site. WITHOUT LIMITING ANY OTHER PROVISION OF THESE TERMS AND CONDITIONS, WE RESERVE THE RIGHT TO, IN OUR SOLE DISCRETION AND WITHOUT NOTICE OR LIABILITY, DENY ACCESS TO AND USE OF THE SITE (INCLUDING BLOCKING CERTAIN IP ADDRESSES), TO ANY PERSON FOR ANY REASON OR FOR NO REASON, INCLUDING WITHOUT LIMITATION FOR BREACH OF ANY REPRESENTATION, WARRANTY, OR COVENANT CONTAINED IN THESE TERMS OR OF ANY APPLICABLE LAW OR REGULATION. WE MAY TERMINATE YOUR USE OR PARTICIPATION IN THE SITE OR DELETE YOUR ACCOUNT AND ANY CONTENT OR INFORMATION THAT YOU POSTED AT ANY TIME, WITHOUT WARNING, IN OUR SOLE DISCRETION.

If we terminate or suspend your account for any reason, you are prohibited from registering and creating a new account under your name, a fake or borrowed name, or the name of any third party, even if you may be acting on behalf of the third party. In addition to terminating or suspending your account, we reserve the right to take appropriate legal action.

MODIFICATIONS AND INTERRUPTIONS

1. We reserve the right but have no obligation to change, modify, or remove the contents of the Site at any time or for any reason at our sole discretion without notice. We also reserve the right to modify or discontinue all or part of the Site without notice at any time.
2. We cannot guarantee the Site will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the Site, resulting in interruptions, delays, or errors.
3. We reserve the right to change, revise, update, suspend, discontinue, or otherwise modify the Site at any time or for any reason without notice to you. You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the Site during any downtime or discontinuance of the Site.
4. Nothing in these Terms will be construed to obligate us to maintain and support the Site or to supply any corrections, updates, or releases.

GOVERNING LAW

These Terms and your use of the Site are governed by and construed in accordance with the laws of the State of New York without regard to its conflict of law principles.

DISPUTE RESOLUTION

Binding Arbitration

1. To expedite resolution and control the cost of any dispute, controversy or claim related to these Terms (each a “Dispute” and collectively, “Disputes”), any Dispute brought by either you or us (individually, a “Party” and collectively, the “Parties”) shall be finally and exclusively resolved by binding arbitration.
2. YOU UNDERSTAND THAT WITHOUT THIS PROVISION, YOU WOULD HAVE THE RIGHT TO SUE IN COURT AND HAVE A JURY TRIAL. The arbitration shall be commenced and conducted under the Commercial Arbitration Rules of the American Arbitration Association (“AAA”) and, where appropriate, the AAA’s Supplementary Procedures for Consumer Related Disputes (“AAA Consumer Rules”), both of which are available at the AAA website www.adr.org.
3. Your arbitration fees and your share of arbitrator compensation shall be governed by the AAA Consumer Rules and, where appropriate, limited by the AAA Consumer Rules. 
4. The arbitration may be conducted in person, through the submission of documents, by phone, or online. The arbitrator will make a decision in writing, but need not provide a statement of reasons unless requested by either Party. The arbitrator must follow applicable law.
5. Except where otherwise required by the applicable AAA rules or applicable law, the arbitration will take place in Westchester County, New York. 
6. Application of the United Nations Convention on Contracts for the International Sale of Goods and the Uniform Computer Information Transaction Act (UCITA) are excluded from these Terms and Conditions. 
7. In no event shall any Dispute brought by either Party related in any way to the Site or Services be commenced more than 1 year after the cause of action arose.
8. If this provision is found to be illegal or unenforceable, then neither Party will elect to arbitrate any Dispute falling within that portion of this provision found to be illegal or unenforceable and such Dispute shall be decided by a court of competent jurisdiction within the courts listed for jurisdiction above, and the Parties agree to submit to the personal jurisdiction of that court.

Option 4: Restrictions

The Parties agree that any arbitration shall be limited to the Dispute between the Parties individually. To the full extent permitted by law, (a) no arbitration shall be joined with any other proceeding, (b) there is no right or authority for any Dispute to be arbitrated on a class-action basis or to utilize class action procedures, and (c) there is no right or authority for any Dispute to be brought in a purported representative capacity on behalf of the general public or any other persons.

CORRECTIONS

There may be information on the Site that contains typographical errors, inaccuracies, or omissions that may relate to the Site. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the Site at any time, without prior notice.

DISCLAIMER

THE SITE IS PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. YOU AGREE THAT YOUR USE OF THE SITE AND OUR SERVICES WILL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SITE AND YOUR USE THEREOF, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE SITE’S CONTENT OR THE CONTENT OF ANY WEBSITES LINKED TO THE SITE AND WE WILL ASSUME NO LIABILITY OR RESPONSIBILITY FOR ANY (1) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT AND MATERIALS, (2) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF THE SITE, (3) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN, (4) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SITE, (5) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH THE SITE BY ANY THIRD PARTY, AND/OR (6) ANY ERRORS OR OMISSIONS IN ANY CONTENT AND MATERIALS OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SITE. WE DO NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE OFFERED BY A THIRD PARTY THROUGH THE SITE, ANY HYPERLINKED WEBSITE, OR ANY WEBSITE OR MOBILE APPLICATION FEATURED IN ANY BANNER, AND WE WILL NOT BE A PARTY TO OR IN ANY WAY BE RESPONSIBLE FOR MONITORING ANY TRANSACTION BETWEEN YOU AND ANY THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES.

LIMITATIONS OF LIABILITY

IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, INDEPENDENT CONTRACTORS, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES ARISING FROM YOUR USE OF THE SITE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

INDEMNIFICATION

You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, independent clinician contractors, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys’ fees and expenses, made by any third party due to or arising out of: (1) your Contributions, (2) use of the Site, (3) breach of these Terms, (4) any breach of your representations and warranties set forth in these Terms, or (5) your violation of the rights of a third party, including but not limited to intellectual property rights.

Notwithstanding the foregoing, we reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate, at your expense, with our defense of such claims. We will use reasonable efforts to notify you of any such claim, action, or proceeding which is subject to this indemnification upon becoming aware of it. 

USER DATA

We will maintain certain data that you transmit to the Site for the purpose of managing the Site, as well as data relating to your use of the Site. Although we perform regular routine backups of data, you are solely responsible for all data that you transmit or that relates to any activity you have undertaken using the Site.

You agree that we shall have no liability to you for any loss or corruption of any such data, and you hereby waive any right of action against us arising from any such loss or corruption of such data.

ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES

Visiting the Site, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communication be in writing to the extent allowed by law.

YOU HEREBY AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, AND OTHER RECORDS, AND TO ELECTRONIC DELIVERY OF NOTICES, POLICIES, AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED BY US OR VIA THE SITE TO THE EXTENT ALLOWED BY THE LAW.

You hereby waive any rights or requirements under any statutes, regulations, rules, ordinances, or other laws in any jurisdiction which require an original signature or delivery or retention of non-electronic records to the extent they can be waived, or to payments or the granting of credits by any means other than electronic means.

MISCELLANEOUS

1. These Terms and any policies or operating rules posted by us on the Site and additionally and, if applicable, the Independent Contractor Agreement, Non-Compete Agreement and Non-Disclosure Agreement, (together the “Agreement”) constitute the entire Agreement and understanding between you and us. Our failure to exercise or enforce any right or provision shall not operate as a waiver of such right or provision.
2. This Agreement operates to the fullest extent permissible by law. 
3. We may assign any or all of our rights and obligations to others at any time. 
4. We shall not be responsible or liable for any loss, damage, delay, or failure to act caused by any cause beyond our reasonable control.
5. If any provision or part of a provision of this Agreement is determined to be unlawful, void, or unenforceable, that provision or part of the provision is deemed severable from this Agreement and does not affect the validity and enforceability of any remaining provisions.
6. There is no joint venture, partnership, employment or agency relationship created between you and us as a result of this Agreement or use of the Site. 
7. You agree that this Agreement will not be construed against us by virtue of having drafted them.
8. You waive any and all defenses you may have based on the electronic form of this Agreement and the lack of signing by the parties hereto to execute this Agreement.

CONTACT US

In order to resolve a complaint regarding the Site or to receive further information regarding use of the Site, please contact us at: info@engageplaytherapy.com